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Satisfaction
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For
further information about the services offered
by Prison
Records USA
contact Customer
Service by
email or call
1-800-315-7678 (or 303-455-8855 if outside of
the US). Our hours of business are from 7 a.m.
to 8 p.m., Mountain Standard Time (MST), Monday
- Friday. Our offices are located at 1760 Gaylord Street, Denver, Colorado, 80206. For technical problems,
contact Webmaster, Jason
Hicks.
CANCELLATIONS: If you call to cancel your order BEFORE the order is processed, then there will be a $15 cancellation charge assessed. BUT please be advised that ONCE your request has been transmitted to our researchers it is NOT possible for us to cancel the charges, nor change or expedite the order.
FRAUDULENT OR CONTESTED CREDIT CARD CHARGES: For unsubstantiated, contested, or fraudulent credit card charges, there will be an additional
$25.00 MINIMUM processing charge plus
collection and legal fees, if incurred. By
placing an order with us you hereby agree to
these terms.
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