|
 Prison Records
USA
takes every precaution to protect our
user's information.
When users submit sensitive information
via the website, your information is protected
both online and off-line by 128 bit encryption
and a Geotrust or Entrust Certificate is displayed at the
bottom of every secure page.
We take your Prison Record Search order through
an online ordering system. The system is secure
and all connections are encrypted using a
state-of-the-art 128 bit encryption process.
After you click on any of the "order
online" links that are to be found
throughout the site, you will be linked to our
system using the 128 bit encrypted link. You can
check the security of the link by looking at the
address bar, where the URL (web page address)
will be prefixed by "https://" (https:
stands for a secure link rather than the
standard http: prefix), or at the bottom of your
browser, where you will see a padlock symbol. If
the padlock is "closed" then the link
is secure.
And the padlock symbol will look like this:
When
the Prison Records USA
registration/order form asks users to enter
sensitive information (such as credit card
number and/or social security number), that
information is encrypted and is protected with
the best encryption software in the industry -
SSL. While
on a secure page, such as our order form, the
lock icon on the bottom of Web browsers such as
Netscape Navigator and Microsoft Internet
Explorer becomes locked, as opposed to
un-locked, or open, when you are just surfing.
To learn more about SSL, follow this link VERISIGN
CERTIFICATE.
While
Prison Records USA
uses SSL encryption to protect sensitive
information online, we also do everything in our
power to protect user-information off-line.
All of our users information, not just
the sensitive information mentioned above, is
restricted in our offices.
Only Prison Records USA
employees who need the information
to perform a specific job (for example, our
billing clerk or a customer service
representative) are granted access to personally
identifiable information.
Furthermore, ALL Prison Records USA
employees are kept
up-to-date on our security and privacy
practices.
Any time new policies are added, our
employees are notified and/or reminded about the
importance we place on privacy, and what they
can do to ensure our customers. information is
protected.
Finally, the servers that we store
personally identifiable information on are kept
in a secure locked environment.
For further
information about the services offered by Prison
Records USA
contact Customer
Service by
email or call
1-800-315-7678 (or 303-455-8855 if outside of
the US). Our hours of business are from 7 a.m. to 6 p.m., Mountain Standard Time (MST), Monday
- Friday. Our offices are located at 1760 Gaylord Street, Denver, Colorado, 80206. For technical problems,
contact Webmaster, Jason
Hicks.
CANCELLATIONS: If you call to cancel your order BEFORE the order is processed, then there will be a $15 cancellation charge assessed. BUT please be advised that ONCE your request has been transmitted to our researchers it is NOT possible for us to cancel the charges, nor change or expedite the order.
FRAUDULENT OR CONTESTED CREDIT CARD CHARGES: For unsubstantiated, contested, or fraudulent credit card charges, there will be an additional
$25.00 MINIMUM processing charge plus
collection and legal fees, if incurred. By
placing an order with us you hereby agree to
these terms. |
